I’ve never bid on items before, how do I sign up?
Easy! Just click the “Login” link on the upper right corner of the site. You will then see a “register” button, click there and create a profile (this will only take a minute or two). Then you’re ready to bid away!
I’m interested in a particular player or character, how do I find items that may be of interest quickly?
All of our items are tagged with key words, simply type into the search bar, such as “Batman” or “John Elway” and our dynamic search tool will return items that may be of interest.
I forgot my password, what should I do?
Click here to reset your password.
Why am I am unable to place a bid?
Several things can cause this to happen. First, please ensure your account is setup and verified. If you recently won an auction but have not yet paid for the invoice, our website may restrict bidding on new items until the unpaid invoice has been paid. If you continue to experience problems with bidding, please contact us for further assistance.
What does “maximum bid” mean?
Our site allows you to enter in the max amount you would bid for an item. Once entered, bids will automatically be placed for you at the minimum increment up to the max amount you enter. If you are out bid and the auction is still live, we’ll email you to let you know.
How often are your auctions and how long do they run?
CW auctions are currently run bi-weekly with each auction running two weeks. Bi-weekly auctions always end on a Thursday night at 11 pm eastern time.
How can I pay for items I won?
We accept all forms of payment! Credit/Debit cards (to include American Express), personal or cashier’s checks, money orders, and wire transfers. Please contact us if desire to do a wire transfer. Cash is accepted for local pickups only.
How long can I wait to pay for my won auctions?
Payments are due five days from the end of the auction. If payment has not been received within 5 days, we may automatically charge the credit/debit card attached to your account. If auction items are left unpaid for six days and you have not made arrangements with us, CW reserves the right to repost the auction or offer to the next highest bidder.
When will my items ship?
CW strives to ship all items within three business days of receiving payment. CW utilizes UPS, FedEx, and USPS as methods of shipment and all packages are insured.
How long will it take for items to arrive?
CW uses ground shipping as a standard so shipping times will vary based on distance from our warehouse in Virginia. Expedited shipping is available upon request for an additional upcharge. Email our shipping department from the homepage to request expedited shipping.
Can I come pickup my items locally at the CW Warehouse in Virginia?
Yes you can! Just give us a call to let us know and we can have it ready for you.
What are CW charity auctions?
Charities have the option of leveraging our platform for their charity auction! We post items so that you can get the bidding started prior to your event. CW will also provide items with low minimum bids (our cost) that you can offer to your audience, the charity keeps anything above the minimum bid!
I have items I would like to sell, how do I do that?
Easy, check out our consignment by clicking here (hyperlink). Fill out the form and ship us the box!
Does CW focus more on Sports or Comics?
We strive for a 50/50 mix! We want have diversity on our auction items in both areas. We focus on quality and affordability with the majority of our items ranging in price from $25 to $300. We offer high end items as well but most are targeted within this range.